5G Pacesetters - an index measuring market performance and consumer perception
The 5G Pacesetters report is the public outcome of a very ambitious project to design and analyse an index that measures both the 5G...
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REFERENCES
Work done in the past and ongoing
Focus Groups with master's students
Planning and moderating online focus groups with MSc students to investigate their learning experience and ascertain their levels of...
Market and competitor analysis in higher education for a Russell Group University in London.
Various projects on competitor research and market opportunities for new MSc degree programmes and executive education. The analysis and...
Customer Experience Management
Clarifying how CEM is delivered in a technology company by interviewing top executives both internally and externally. Identifying...
Influencer interviews and trends
Interviewing executives and industry experts on 5G mobile developments. Drafting a report to summarise key insights and trends for a...
Advised a CFO on starting his own blog and using social media
Shedding light on financial services in a simple and engaging way.
The ‘Nonstop Retention Index’
A model for measuring how well mobile operators are equipped to retain customers (including evaluation of customer experience...
Market analysis on ‘data monetisation’ for a global telecoms solutions provider.
Gathering insights and best case examples on how carriers have monetised consumers for data usage in several key countries. Preparing...
Supporting a mobile operator with market data prior to a launch.
Local market analysis including competitor benchmarking resulting in a proposal on proposition options as well as service roadmap and...
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